Privacy Policy

Last updated: April 2026

Your privacy matters to us. This Privacy Policy explains what personal information Dr Mo Coaching collects, how it is used, and how it is protected.

1. Information We Collect

We collect information you provide directly, including:

• Personal identifiers: name, email address, phone number (WhatsApp).
• Health & fitness data: age, weight, height, fitness history, dietary preferences, goals — collected via onboarding forms.
• Payment information: processed securely through our payment gateway; we do not store raw card data.
• Progress data: photos and measurements shared voluntarily during check-ins.

2. How We Use Your Information

• To create and deliver your personalised coaching plans.
• To communicate with you via WhatsApp and email regarding your programme.
• To process and verify payments.
• To improve our services and measure programme effectiveness.

3. Sharing of Information

We do not sell, rent, or trade your personal data to any third parties. Information may be shared only:

• With service providers essential to delivering the coaching (e.g., payment processors) under strict confidentiality.
• If required by law or a valid legal process.

4. Transformation Photos & Testimonials

We will never share your before/after photos or personal story publicly without your explicit written consent. If you consent but prefer anonymity, your face will be blurred and identifying details removed.

5. Data Retention

We retain your data for the duration of your coaching subscription and for up to 12 months thereafter for legitimate business purposes. You may request deletion at any time.

6. Security

We implement reasonable technical and organisational safeguards to protect your data against unauthorised access, loss, or misuse. However, no system is completely secure and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.

To exercise any of these rights, contact us at mo.coaching247@gmail.com.

8. Cookies

Our website may use minimal cookies for analytics and performance purposes. We do not use tracking cookies for advertising.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

10. Contact

Questions about this Privacy Policy? Reach us at mo.coaching247@gmail.com or visit our Contact page.